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Process mapping and improvement · Luanda, Angola

We map your processes. Improve them. Put them to work.

Process consulting from Luanda: we map how your operation really runs, redesign how it should run, and implement it on Padrinho, Nelura or Revlo, with a person making the call at every step.

Book a diagnosisOur services
Purchasing process · todayAS-IS
Request by emailManager signs on paperBoard signsPaper archive
  • 6 days waiting for a signature, on average
  • 3 resubmissions for missing information
  • No record of who approved, or when
Illustrative example of an As-Is mapping

Trusted by Angolan organisations

Kianda ConnectUbuntu AllianceENCOM
Consulting services

Before any software, there is a process. We start there.

Six services that build on each other, from a map of how work runs today to teams trained on the new process. Hire one, or the whole journey.

01 · As-Is

We draw the process as it really runs, not as the manual says.

We interview the people who do the work, observe on site and follow each request end to end. You get a faithful map of your operation, with bottlenecks, rework and compliance risks marked.

What you get
  • As-Is process maps in BPMN 2.0
  • Inventory of documents, systems and roles
  • Bottleneck, rework and risk report
  • Times and volumes per step
Ask about this service
How we work

A clear method, from diagnosis to transformation.

  1. 01

    Diagnosis and As-Is

    We interview your teams, observe the work and map today's process with its bottlenecks marked.

  2. 02

    Redesign and functional analysis

    To-Be flows in BPMN, rules and deadlines agreed with your teams, requirements ready to build.

  3. 03

    Implementation

    We configure the right platform, migrate documents and data, and integrate with your systems.

  4. 04

    Change and evolution

    We train your people, measure before and after, and keep improving the solution with you.

Industries and cases

What we do in your industry.

Case · Energy and events · Padrinho

Kianda Connect

Oil, Gas & Energy conference and exhibition · Luanda · 2027 edition

Challenge

Registering, accrediting and managing documentation for exhibitors, speakers and visitors at a national event, without paper.

What we did

We are the event’s technology partner. Padrinho handles registration, accreditation and document management, with a dedicated dashboard for the organisers.

Our platforms

Where your processes run.

Three products of our own, built in Luanda. The platforms are in Portuguese.

Padrinho

All company documents in one place, with approvals that move on their own.

Document management, approval workflows, digital signature and access logs, in the cloud or on your premises.

Nelura

Corporate training, live and with proof.

Live classes, mandatory courses with deadlines, audit-ready reports and QR-verifiable certificates, in your own branded academy.

Revlo

The customer hub that acts, not just advises.

Complaints, CRM, call centre and IT support in one place, with AI agents that answer, investigate and resolve. A person decides where it matters.

FAQ

Questions we get before we start.

A map of how a process actually runs in your company today (As-Is): who does what, with which documents and systems, how long it takes and where rework happens. We deliver it in BPMN 2.0 with bottlenecks and risks marked.

Contact us

Let's talk about your processes.

A free 30-minute conversation. We reply within one business day; an NDA is available on request.

geral@casadocodigo.ao+244 934 591 157 · WhatsAppRua Dr. Carlos Coimbra, Bairro Popular, Luanda, Angola
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